Official Setup Guide

Ledger.com/Start

Your Complete Guide to Setting Up Your Ledger Hardware Wallet

Welcome to the most secure way to protect your cryptocurrency. This comprehensive guide will walk you through every step of setting up your Ledger device, ensuring your digital assets are safe from hackers, phishing attempts, and unauthorized access.

6M+

Trusted Users Worldwide

5,500+

Supported Cryptocurrencies

100%

Offline Key Storage

Why Choose a Ledger Hardware Wallet?

Bank-Grade Security

Your private keys never leave the device. Protected by a secure chip certified against all known attack vectors.

Complete Ownership

You control your crypto. No third parties, no intermediaries—just you and your assets.

Multi-Currency Support

Manage Bitcoin, Ethereum, and 5,500+ other cryptocurrencies all in one secure device.

Easy Recovery

Lost your device? No problem. Your 24-word recovery phrase lets you restore access to all your funds.

Complete Setup Guide

Follow these steps carefully to ensure your Ledger device is configured correctly

1

Unbox and Connect Your Ledger Device

Carefully unbox your Ledger Nano S Plus or Ledger Nano X. Verify that the package is sealed and hasn't been tampered with. Connect your device to your computer using the provided USB cable.

Security Tip: Only purchase Ledger devices from the official Ledger website or authorized retailers. Never buy from third-party sellers on marketplaces.

2

Download and Install Ledger Live

Ledger Live is the official companion app for your hardware wallet. Visit Ledger.com/Start and download Ledger Live for your operating system:

Windows

10 or later

macOS

10.15 or later

Linux

Ubuntu 20.04+

Once downloaded, install the application and launch it. Mobile apps are also available for iOS and Android devices.

3

Initialize Your Device

When you power on your Ledger for the first time, you'll be prompted to choose:

  • Set up as new device: Choose this if you're creating a brand new wallet
  • Restore from recovery phrase: Use this if you're recovering an existing wallet

For first-time users, select "Set up as new device" and follow the on-screen instructions.

4

Create a Secure PIN Code

Your PIN protects your device from unauthorized physical access. Use the device buttons to:

  • Choose a PIN between 4-8 digits long
  • Avoid obvious sequences like 1234 or repeating numbers
  • Memorize your PIN—write it down separately from your recovery phrase

Warning: After 3 incorrect PIN attempts, your device will reset for security purposes. You'll need your recovery phrase to restore access.

5

Write Down Your 24-Word Recovery Phrase

This is the most critical step. Your device will display 24 words one at a time. Write them down in order on the Recovery Sheet provided in your Ledger package.

Use only the official Recovery Sheet—never store digitally
Double-check each word for accuracy and spelling
Store in a secure location like a safe or safety deposit box
Never share your recovery phrase with anyone—Ledger will never ask for it

After writing down all 24 words, your device will ask you to confirm by selecting specific words from your phrase.

Pro Tip: Consider using a Cryptosteel capsule or metal backup plate for fire and water-resistant storage of your recovery phrase.

6

Connect to Ledger Live and Add Accounts

Open Ledger Live on your computer and follow the setup wizard:

  1. Select your device model (Nano S Plus or Nano X)
  2. Connect your device and unlock it with your PIN
  3. Allow Ledger Live to access your device
  4. Install the latest firmware update if prompted
  5. Click "Add Account" to install cryptocurrency apps

You can add accounts for Bitcoin, Ethereum, and thousands of other cryptocurrencies. Each crypto requires its dedicated app installed on your device.

7

Receive Your First Crypto

To receive cryptocurrency:

  • 1Open Ledger Live and select the account you want to receive to
  • 2Click "Receive" and select the cryptocurrency
  • 3Verify the receiving address on your Ledger device screen
  • 4Copy the address and share it with the sender

Always verify: Make sure the address shown in Ledger Live matches exactly what's displayed on your device screen before sharing.

8

Send Cryptocurrency Securely

When you're ready to send crypto:

  • 1Open the account in Ledger Live and click "Send"
  • 2Enter the recipient's address (double-check for accuracy)
  • 3Enter the amount and review the network fees
  • 4Connect your Ledger device and verify all transaction details on the screen
  • 5Approve the transaction by pressing both buttons on your device

Critical: Cryptocurrency transactions are irreversible. Always send a small test transaction first when using a new address.

Essential Security Features

Firmware Updates

Keep your device secure by installing firmware updates when prompted in Ledger Live. Updates add new features and security patches.

Always update through Ledger Live—never through third-party sources

Passphrase Protection (25th Word)

Add an optional passphrase for an extra layer of security. This creates a completely separate wallet that's hidden from anyone who finds your 24 words.

Advanced feature—ensure you understand it before enabling

Clear Signing

Ledger displays transaction details in human-readable format, protecting you from blind signing attacks common with other wallets.

Always review what you're signing on your device screen

Genuine Check

Ledger Live automatically verifies your device is genuine and hasn't been tampered with when you first connect it.

This check happens automatically during setup

Common Issues & Solutions

Troubleshooting guide for the most frequent setup problems

Device Not Recognized by Ledger Live

Solution:

  • Try a different USB cable or port
  • Restart Ledger Live and your device
  • Update your computer's USB drivers
  • On Linux, add udev rules (instructions in Ledger support)
  • Temporarily disable antivirus software
Forgot PIN Code

Solution:

If you've entered the wrong PIN 3 times, your device will reset. You'll need to restore it using your 24-word recovery phrase. This is why it's crucial to store your recovery phrase securely.

Lost or Damaged Device

Solution:

Order a new Ledger device and use your 24-word recovery phrase to restore all your accounts. Your crypto is safe as long as you have your recovery phrase.

Transaction Not Showing in Ledger Live

Solution:

  • Wait for blockchain confirmation (can take several minutes to hours)
  • Click "Synchronize" in Ledger Live
  • Verify the transaction on a blockchain explorer
  • Clear Ledger Live cache (Settings → Help → Clear cache)
Can't Install Apps on Device (Insufficient Storage)

Solution:

Ledger devices have limited storage. Uninstall apps you're not currently using—this doesn't affect your crypto holdings. You can reinstall apps anytime, and your accounts will reappear.

Firmware Update Stuck or Failed

Solution:

  • Don't disconnect your device during updates
  • Use a direct USB connection (not through a hub)
  • If stuck, follow Ledger's recovery mode instructions
  • Contact Ledger Support if the issue persists

Frequently Asked Questions

Do I need internet to use my Ledger device?

Your Ledger device stores your private keys offline and doesn't require internet. However, you need internet on your computer or phone to use Ledger Live for viewing balances and sending transactions.

Can I use my Ledger with multiple computers?

Yes! You can connect your Ledger to any computer or phone with Ledger Live installed. Your accounts will appear on any device you connect to.

What happens if Ledger company goes out of business?

Your crypto is safe. Ledger uses industry-standard derivation paths (BIP39/BIP44). You can recover your wallet using your 24-word phrase with other compatible wallets.

Is my cryptocurrency actually stored on the Ledger device?

No, your cryptocurrency exists on the blockchain. Your Ledger stores the private keys that prove ownership and allow you to sign transactions.

How often should I update my Ledger firmware?

Update whenever Ledger Live notifies you of a new firmware release. Updates include security enhancements and new features. Firmware updates don't affect your accounts or require your recovery phrase.

Ready to Secure Your Crypto?

Join millions of users worldwide who trust Ledger to protect their digital assets. Start your journey to complete crypto security today.

Disclaimer: This guide is for educational purposes. Always verify information on the official Ledger website.

Ledger.com/Start Setup Guide © 2025 | Not affiliated with Ledger SAS